Frequently Asked Questions (FAQ)

## Frequently Asked Questions ### Account & Security #### Is my social media login data secure? Yes. ESER AI connects to social networks exclusively through official, encrypted OAuth 2.0 protocols. We never store or ask for your social media passwords. All tokens are encrypted at rest using AES-256 GCM encryption. #### What domains does ESER AI operate on? - **Public Marketing & Free Tools:** `https://www.eserai.tech` - **Customer Workspace Dashboard:** `https://app.eserai.tech` - **Documentation & Help Portal:** `https://help.eserai.tech` - **Production REST API:** `https://app.eserai.tech` - **Model Context Protocol (MCP) Server:** `https://app.eserai.tech/mcp` --- ### Plans & Pricing #### How much does ESER AI cost? - **Starter Plan:** $29/month ($290/year billed annually) — Includes 20 social accounts, 1,000 active contacts, and 1,250 monthly AI credits. - **Pro Creator Plan:** $97/month ($970/year billed annually) — Includes 40 social accounts, 6,000 active contacts, and 5,000 monthly AI credits. - **Agency Plan:** $499/month ($4,990/year billed annually) — Includes 100 social accounts, 15,000 active contacts, and 28,000 monthly AI credits. #### Is there a free trial? Yes! ESER AI offers a 7-day free trial ($0 charged today) with 60 trial AI credits so you can test all core features, image/video generation, and scheduling before your monthly subscription starts. You can cancel anytime before day 7 in Settings > Billing.