Errors

## Errors Configure and manage your **errors** connection inside ESER AI for multi-platform scheduling, automated publishing, and audience engagement. ### Account Prerequisites - Ensure your social account is an authorized professional, business, or creator account where required by provider terms. - Connect your account via **Dashboard -> Settings -> Social Accounts** using official OAuth authentication. --- ### Recommended Publishing Guidelines - **Media Formats:** Validate aspect ratios (9:16 for vertical reels/shorts/TikToks, 1:1 or 4:5 for feed posts, 16:9 for landscape video). - **Timezone Scheduling:** Ensure scheduled times include explicit timezone offsets or schedule directly via the ESER Content Calendar. - **Safe Posting Intervals:** Maintain a minimum 30-minute buffer between high-frequency posts on the same channel to avoid platform spam filters. --- ### Troubleshooting & Connection Recovery 1. **Token Expiration:** Social network OAuth tokens expire periodically (typically every 60 days). If publishing fails with `TOKEN_EXPIRED`, visit **Settings -> Social Accounts** and click **Reconnect**. 2. **Media Constraint Violations:** Ensure video files do not exceed platform bitrate or duration caps. 3. **Permissions Errors:** Verify that the authorized account has full administrative publishing rights to the target Page or Channel.